The Latest ManagedPAY News and Opinions

October 3rd, 2017

We are #VegasStrong

October 3, 2017

Dear ManagedPAY Clients and Associates, 

We are all shocked and horrified about Sunday night’s events in the heart of our city.   It is too enormous to go about our day without taking pause and reaching out to our friends, families and clients.  We are sharing advice that our experts shared with us, which we implemented for our ManagedPAY staff.

First and foremost, we want you to know that we are here as a support and resource for you and your employees, whether or not you have been directly affected by this tragic event.  If you have an Employee Assistance Program (EAP), reach out to them for any necessary services. In addition there are many resources that have been made available throughout the city. Located at the bottom of this thread are some resources, including resources for children and veterans. 

Secondly, the advice we received from our experts  was to pull our staff together, check in with everyone and  allow a space for discussion to determine if any team member needed assistance during this traumatic event.  We also had a discussion on how, as a company we can come together and find ways to serve the needs in our city  i.e. blood drive, etc.  

One of our staff members shared their experience being at the concert, the chaos as well as the assistance received from strangers, while other team members shared past traumatic experiences; thereby giving support to us all.  We wanted our staff to know that our workplace was a safe place to dissipate their emotions.

Metro Police say that post traumatic stress symptoms can include disorientation, physical signs, emotional ups and downs and can last several weeks as people move through the event.  They say the more you talk about it, the more the emotions are dissipated. However, it is recommended to avoid the imagery of the event. They say to check in with people who live alone and ascertain that they are supported.  They say to discuss the event with your children, yet keep them away from the images of the event.  Many times just talking about it with friends, family and co-workers is enough to help someone process an event like this, but if you find that an employee needs more than this to assist them, please seek professional help.

Please do not hesitate to contact us if we can be of any help during this time.

We now pray for the healing and recovery of everyone affected and for our city.




1.  UNLV clinic is offering free walk in services to the public.

2.  Crisis counselors/volunteers are also at Mandalay Bay

3.  Mark Brana: 702-825-7247

4.  Alexandro Velez: ***Those affected by mass shooting***

Our Little World Treatment Center will be hosting group therapy for trauma survivors and those affected by what happened in Las Vegas free of charge. Groups will begin at noon. EMDR and trauma trained staff will also be available.

Our Little World Treatment Center

2501 N Green Valley Pkwy, Suite 101D, Henderson 89014

5.  Sherri Colleir: I am a Licensed MFT and long time EMDR practitioner. I’m located in downtown Henderson.


6.  Vegas Cares: We are available 702-741-1938. We are ready and able to help ALL in need!

2110 E Flamingo Rd Ste 206, Las Vegas NV 89119

7.  Judy Winreb-Sutko:  702 362-0860

8.  Katharine Zois: “We are offering free counseling this week. 702-466-3750

9.  Trauma and grief counseling… Metro and Clark County have responded to our notification. Bridge opened at 7:00 am and will be providing grief and trauma counseling all day and beyond as needed. Bridge Counseling is located at:

1640 West Alta Drive, immediately adjacent to the Las Vegas metropolitan police parking lot.”

10.  Alliance Mental Health Specialists: Alliancemhs.com702-485-2100

11.  Sheala Morrison: I don’t have openings today but am available tomorrow, please feel free to pass out my information. 702-763-4497

12.  Alisha Diane:  I have openings today. Alisha Abramson 702-608-6063, located in Henderson

13.  Clint Banks: I can make time HeadsUP Guidance and Wellness Center: 702-922-7015

14.  Joann Marie Carter: I can make time. I’m in Henderson 702-430-4633

Coronado and Horizon Ridge

15.  Shelley Kara Sendak: 702-997-2070

16.  Tash Palmer: I have openings today: 702-280-4553.

17.  Karen Anderson – Las Vegas Family Therapy:  702-485-8470


In response to the recent concert shooting in Las Vegas, the National Child Traumatic Stress Network has developed resources to help families and communities. These resources include tip sheets on the following topics:

· The Psychological Impact of the Recent Shooting

· Tips for Parents on Media Coverage

· Tip Sheet for Youth Talking to Journalists about the Shooting

· Parent Guidelines for Helping Youth after the Recent Shooting

· Talking to Children about the Shooting

· Helping Young Children with Traumatic Grief: Tips for Caregivers

· Helping School-Age Children with Traumatic Grief: Tips for Caregivers

· Helping Teens with Traumatic Grief: Tips for Caregivers

· Restoring a Sense of Safety in the Aftermath of a Mass Shooting: Tips for Caregivers

· Helping Youth After a Community Trauma: Tips for Educators

· After a Crisis: Helping Young Children Heal

· Guiding Adults in Talking with Children about Death and Attending Services

 For Children and Families Who Were Injured: 

The NCTSN also has resources on Psychological First Aid (PFA). PFA is an early intervention to support children, adolescents, adults, and families impacted by these types of events. Many of our materials have been translated into numerous languages, including Spanish. An online training course for PFA is available on our NCTSN Learning Center.

To access these resources and others, visit the following site:  

Available from the Center for the Study of Traumatic Stress at the Uniformed Services University:

· Funerals and Memorials: a Part of Recovery

· Grief Leadership: Leadership in the Wake of Tragedy

· Leadership Communication: Anticipating and Responding to Stressful Events

Resources For Veterans:

VASNHS is currently supporting community recovery efforts and offering counseling to both staff and Veterans following last night’s mass casualty incident.

We are offering counseling in the Emergency Department 24/7 for any Veterans, staff members and family who were personally affected by this incident.

Our Vet Centers in Las Vegas and Henderson are offering walk-in counseling services to any Veterans and family members and, at VASNHS, we are providing Same-Day mental health services to Veterans during regular business hours at all four Las Vegas Valley VA Primary Care Clinics, and the North Las Vegas VA Medical Center.

In addition to our local assets, VA is deploying three mobile Vet Centers and counselors into the community to provide 24/7 support to anyone directly affected by the incident. Staff are also currently on site at the Las Vegas Convention Center to provide counseling services.

We also have a team reaching out to local hospitals to see if any enrolled Veterans were injured and receiving care in the community. If we identify any Veterans, we will use this information to ensure follow-on care is properly coordinated.

I want to thank everyone who has supported this effort so far. As health care professionals and first responders, these are the types of events that we regularly train for and hope never come to fruition. Please continue to give it your all, but if you need to take a moment for yourself or your family, please do so.

Peggy W. Kearns MS, FACHE

Medical Center Director

VA Southern Nevada Healthcare System


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